TripBidHelp Centre

Host guide

AI Reservation Manager: availability, price rules and offers

The AI Reservation Manager can respond to eligible guest requests on your property's behalf within your configured pricing and availability rules. For guests, that can mean less waiting for a suitable offer. For hosts, it means the setup must reflect accommodation you can actually supply and prices you are prepared to accept.

Understand what you are authorising

Review the AI terms and authorisation in your AI Reservation Manager settings. Automated offers are real offers made on your behalf, not just pricing suggestions waiting for a human to approve each one. Enable the feature only after checking the accommodation, rules, availability and booking policies it will use.

Access depends on the subscription arrangement applying to the account. Qualifying current-model accounts have included AI; some legacy arrangements retain a separate per-property add-on. Your settings show the applicable status. Subscription access alone is not a substitute for host authorisation and correct setup.

Start with a calendar you can rely on

Maintain the correct rooms or units, capacity, blocks and bookings for every night. Use supported calendar or external connections where appropriate, and review their mappings and sync information. A minimum acceptable price cannot make an unavailable room available.

Illustrative availability scenario

A guest asks for three nights in a room type. You have space on the first and third nights but the room type is sold out on the middle night. A good budget alone is not enough: the requested accommodation needs to be available across the whole stay.

Illustrative multi-room scenario

A request needs two rooms on each of four nights. Having only one room left on one of those nights is not enough for that requested allocation. Keep room-level availability accurate rather than relying on a property's general “open” status.

Set the AI pricing rules for the relevant periods

The AI Reservation Manager settings let you select a floor-price percentage for each rule and the period it applies to. The displayed floor calculation uses a reference rate; it is not a field where you type a separate euro minimum for every guest request. Check the rule's percentage and period in your settings.

The AI evaluates the applicable pricing rules together with availability and capacity before sending an offer. A budget alone does not make a room available. For guests requesting several rooms, the budget is combined: a €260 total nightly request for two rooms is not €260 for each room.

Review calendar discounts and AI settings

Host discount settings and AI pricing rules are separate controls. Review your property's calendar prices and configured discounts, and check the period and percentage of your AI rules. A host discount is not a promise of the same percentage saving against another website's price.

Keep payment and cancellation policies current for new offers, remembering that the policy already attached to an offer or booking is preserved. Turning on automation does not remove your responsibility to deliver the stay.