TripBidWhat “direct” means in this booking journey
It means a host–guest accommodation relationship supported by TripBid's request, offer and booking journey, without TripBid taking a percentage of the stay as booking commission. This guide covers bookings completed through that journey. Use the booking tools presented to your account and keep their scope distinct from any booking tools on your own website.
The host is responsible for the accuracy of the offer, availability, accommodation service, payment and cancellation obligations. Guests should be able to tell exactly what they are booking and who to contact for arrival and property-specific arrangements.
Illustrative booking relationship
A guest accepts your offer of a four-night stay in a named room type. You provide that accommodation under the accepted terms, welcome the guest and handle the property's service obligations. TripBid's no-commission model does not transfer those duties to the platform.
Set up the supported payment route
Use the payment settings available for your property or host account. TripBid supports Stripe connection and supported own-gateway options where offered by the product. The route available for a booking depends on the configured setup; do not assume a payment option exists merely because you use that provider elsewhere.
Check the connected business and property details before accepting bookings. Accommodation money is paid to the host's connected payment account rather than held by TripBid as escrow. Your provider's settlement timing, processing costs and contractual requirements are separate from the TripBid subscription.
No TripBid per-booking commission is deducted, but “commission-free” does not promise fee-free payment processing. Use your provider's current terms for its charges rather than applying an invented standard percentage.
Make deposits, balances and cancellation clear
Choose the supported property payment and cancellation policy deliberately. The available policy tools include full payment, one-night or 20% deposit arrangements, and supported later-balance schedules. Only compatible policy combinations are available. Existing offers and bookings retain the policy captured for them, even when you edit settings for future offers.
Illustrative payment responsibility
A €845 stay has a 20% deposit arrangement: €169 now and €676 later. The guest needs to know when the €676 is due and the applicable payment instructions. Recording a later balance is not itself a promise that every balance is automatically charged through TripBid.
Where pay at hotel is explicitly enabled and offered, it is a distinct booking arrangement, not a general replacement for mandatory online payment. Do not instruct a guest to assume it applies to an offer that does not present it.
Fulfil the stay and the financial obligations
Provide confirmation and arrival information, keep the calendar current, and honour the accepted cancellation and refund conditions. A refund obligation belongs to the host under those terms. Supported refund actions may use the booking's payment route; the accommodation money is still the host's money and is not fronted by TripBid.
Use the booking record and the agreed policy as the shared reference. Do not promise a changed date, additional room, different payment arrangement or refund merely because a guest has asked for it. Confirm what has actually been agreed and keep the guest informed.